Privacy Policy

Last updated: November 21, 2024

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AS WELL AS YOUR CHOICES AND RIGHTS.  IF YOU DO NOT AGREE WITH THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE WEBSITE.

THE WEBSITE IS INTENDED FOR INDIVIDUALS LOCATED IN THE UNITED STATES. IT IS NOT INTENDED FOR INDIVIDUALS LOCATED IN OTHER COUNTRIES.

Monogram Foods (also referred to as “we,” “us,” and “our”) is committed to protecting the privacy and security of the personal information we collect, use, share, and otherwise process as part of our business.  We also believe in transparency, and we are committed to informing you about how we treat the personal information that we collect and process.

When does this Policy apply?  This Privacy Policy (the “Policy”) describes our practices for the personal information for which we are a “data controller” under applicable law, including when you visit the one of our websites that link to this Policy (the “Website”).

We collect the following information for the purposes described in the “How Do We Use and Share Your Information?” section of this Policy.

Cookies and Similar Technologies

What are First- and Third-Party Cookies?

A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” cookie). “Session” cookies are temporarily stored on your device and remain there until they expire at the end of your browsing session. “Persistent” cookies remain stored on your device until they expire or are deleted by you. Local shared objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the website you are visiting, and they can only be read by that site. Third-party cookies are set by a party other than that website.

What are “Similar Technologies”?

In addition to cookies, there are other data collection technologies, such as Internet tags, web beacons, pixels, (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as you navigate through and interact with a website. For example, web beacons are tiny graphics with unique identifiers that are used to understand browsing activity. UTM codes are strings that can appear in a URL when you move from one web page or website to another. The string can represent information about your browsing, such as which advertisement, page, or publisher sent you to the receiving website.

What Cookies and Similar Technologies Are in Use and Why Do We Use Them?

Google Analytics. We use Google Analytics to collect and process statistical data about the number of people using the Website and to better understand how they find and use the Website. The data collected includes data related to your device/browser, your IP address, and on-site activities to measure and report statistics about user interactions. The information stored is reduced to a random identifier. Any data collected is used in accordance with this Policy and Google’s privacy policy. You may learn more about Google Analytics by visiting https://www.google.com/policies/privacy/partners/ and https://support.google.com/analytics/answer/6004245. You can learn more about Google’s restrictions on data use by visiting the Google Privacy Policy at: https://www.google.com/policies/privacy. To opt-out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout and install the opt-out browser add-on feature. For more details, visit the “Google Analytics opt-out browser add-on” page located at https://support.google.com/analytics/answer/181881?hl=en.

Google Tag Manager. The Website uses Google Tag Manager, which allows marketed website tags to be managed using an interface. The tool itself (which implements the tags) does not use cookies and does not register identifiable data. The tool causes other tags to be activated which may, for their part, register personal data under certain circumstances. Google Tag Manager does not access this information. Google Tag Manager is subject to the Google Privacy Policy located at https://www.google.com/intl/en/policies/privacy.

Other Third-Party Technologies. Some third parties may use data collection technologies to collect information about you when you browse the Internet. We do not control these third parties’ technologies or how they may be used. If you have questions about targeted content, you should contact the responsible party directly or consult their privacy policies.

Choices About Cookies and Similar Technologies.

Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being stored. These settings may affect your enjoyment of the Website’s functionality. In addition, adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, you should review your web browser settings after you have changed your cookie settings. The links below provide additional information about how to disable cookies or manage the cookie settings:

• Google Chrome
• Firefox
• Microsoft Edge
• Safari for Mac and iPhone

You can learn more about internet advertising practices and related consumer resources at https://youradchoices.com/control, https://thenai.org/about-online-advertising/faq, and http://www.networkadvertising.org/choices

How do we use the information described in this Policy? To the extent permitted by applicable law, we may use the information described above in order to:

• Operate and improve our business, services, and the Website
• Provide you with services, products, content, customer service, and functionality
• Process payments and transactions
• Honor our Terms of Use and contracts
• Manage, maintain, and improve our relationship with you and your use of the Website
• Process and complete transactions
• Improve our products and services and develop new products and services
• Communicate with you and respond to your feedback, requests, questions, or inquiries
• Register you for our email lists and send you periodic messages
• Engage with you on social media
• Enable you to share comments, questions, and answers
• Ensure the privacy and security of our Website and our services
• Detect, investigate, and take steps to prevent fraud, illegal activities, and prevent loss
• Support and improve the Website, including evaluations of functionality and features
• Improve our customer service
• Maintain our databases and back-ups, including records of our communications with you
• Promote our products and services
• Contact you about other products and services
• Improve our marketing efforts, including by providing more tailored content and advertising
• Administer a promotion or survey
• Assess the success of marketing and advertising campaigns
• Analyze use of the Website and our services and prepare aggregate traffic information;
• Recognize your device and remember your preferences and interactions
• Provide you with a more personal and interactive experience on the Website
• Determine and track user interests, trends, needs, and preferences
• General operational purposes, including procurement, financial and fiscal management, risk and compliance management, and reporting
• Facilitate corporate mergers, acquisitions, reorganizations, dissolutions, or other transactions
• Obtain and maintain insurance coverage and professional advice
• Accomplish any other purpose (1) that is related or ancillary to any of the purposes described in this Policy, (2) that is described to you when you provide the information or to which you consent; or (3) for which we have a legal basis under the law
• Comply with applicable laws
• Comply with civil, governmental, regulatory, and legal inquiries, investigations, warrants, subpoenas, orders, or summonses and other process
• Cooperate with law enforcement agencies
• Establish, exercise, and defend legal rights or claims
• Create, use, retain, and disclose de-identified or aggregated data
• Any other purpose with your consent

In addition, we may also use Job Applicant Information for the following additional purposes:

• For recruitment and human resources purposes
• To assess and document your qualifications for the requirements of those jobs you apply for with us
• To confirm your identity and your entitlement to work in the applicable country
• For personnel and human resources management (including ordinary business practices related to the establishment, maintenance, and termination of relationships; personnel management and administration; business management and planning; administering benefits; conducting performance reviews and disciplinary proceedings; processing employee work-related claims; and addressing labor relations issues)
• For the management of our operations and organization (including the establishment, performance, and management of business activities of the organization; operation, evaluation, and improvement of our recruiting system; accounting and auditing; obtaining or maintaining insurance coverage; managing risks; or obtaining professional advice)
• For security management purposes (including ensuring the security of our premises and information held by us as well as the safety of our personnel; preventing fraud; and network and information security)
• To comply with federal, state, or local laws (including obtaining and releasing personal information as required by law; maintaining records that can include personal information, such as government identifiers, information relating to sickness, maternity or parental leave, pension and retirement; and establishing, exercising, or defending legal claims, whether in court, administrative, or other proceedings)

How do we disclose or share the information described in this Policy? Where permitted by applicable law, we may share the information described above in the following contexts. However, we will not share your phone number with third partiesor our affiliates for the purpose of such parties sending you SMS text messages.

We keep your information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to provide our services, and to enforce our agreements.

We may delete your information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our objectives or legal obligations. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.

We may retain and use anonymous, de-identified, or aggregated information for as long as is permitted under applicable law.

We have adopted security measures that are designed to protect the personal information under our control. From time to time, we review our security procedures and consider new technologies and methods.

But, no security system is perfect, and no data transmission is 100% secure. Although we strive to protect your information, we cannot guarantee or warrant the security of any information transmitted to or from the Website.  Your use of the Website is at your own risk.  We cannot guarantee that your data will remain secure in all circumstances.

If a data breach compromises your personal information, we will notify you and any applicable regulator when we are required to do so by applicable law.

Please use the “Contact Us” details provided at the end of this Policy to exercise your rights and choices under this Policy. We honor requests when we are required to do so under applicable law.

Updating Your Information. Our goal is to keep your information accurate, current, and complete. If any of your information changes, please let us know via any of the “Contact Us” details at the end of this Policy.

Email Preferences. If you do not want to continue receiving emails from us, you may opt-out by clicking the “unsubscribe” button at the bottom of our emails or by contacting us via any of the “Contact Us” details at the end of this Policy. Please provide your name and contact information in your request, and we will respond to your request in accordance with applicable law.

Complaints. If you believe your rights relating to your personal information have been violated, please contact us via the “Contact Us” details provided at the end of this Policy.

Nevada Residents. Nevada residents may submit a verified request to us at legal@monogramfoods.com to request that we not make any sale (as defined under Nevada law) of any covered information (as defined under Nevada law) that we have collected or will collect about you. Please provide your name and contact information in your request, and we will respond to your request in accordance with Nevada law.

California Residents. Under California Civil Code Section 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us once a calendar year information about the information we shared, if any, with other businesses for direct marketing uses. At present, we do not share your personal information with third parties for those third parties’ direct marketing purposes. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing, if any, will be included in our response. As part of the California Online Privacy Protection Act, all users of the Website may make any changes to their information at any time by contacting us at legal@monogramfoods.com.

This Policy only applies to the Website. It does not apply to any websites, applications, or services provided by third parties.

The Website may contain links to and content from third parties. These links are to external resources and third parties that have their own privacy policies and with which we may have no relationship.  It may not always be clear to you which links are to external third-party resources.  If you click on a third-party link, you will be redirected away from the Website. You can check the URL to confirm whether you have left the Website.

We cannot and do not (1) guarantee the privacy or security practices of third parties or any content provided by third parties, (2) control third parties’ independent collection or use or your information, or (3) endorse any third-party information, products, services, applications, or websites.

Any information provided by you or collected from you by a third party will be governed by that party’s privacy policy and terms of use. You should review their privacy policy and terms of use carefully.

Our Website and services are not directed to children under the age of 13, and we do not knowingly collect information online from children under the age of 13. No one under the age of 13 may access, browse, or use the Website or provide any information to us online. If we learn that we have collected or received personal information from a child under the age of 13 online without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and to delete it. If you believe we have received any information from a child under the age of 13 online, please contact us using the “Contact Us” details provided at the end of this Policy.

For information about the Children’s Online Privacy Protection Act, please visit the Federal Trade Commission’s website.

We may update this Policy from time to time. If we change this Policy, we will post the revised version on the Website. Any changes, updates, and modifications will be effective immediately upon posting. If we make material changes, we may also notify you through a notice on the Website’s homepage, and/or we may send you an email regarding the updates.

You should read this Policy carefully before using the Website, and you should review it from time to time so that you are aware of its current terms. Your continued use of the Website after the “Last Updated” date will constitute your acceptance of and agreement to any changes and to our collection, use, and sharing of your information according to the then-current Policy. If you do not agree with this Policy, you should not use the Website.

For more information, or if you have questions about this Policy, you may contact us using the information below.

In Writing: 530 Oak Court Dr., Suite 400, Memphis, TN 38117

By Email: legal@monogramfoods.com

By Telephone: 901-685-7167